At bsocts.poeorchestra, we are committed to creating a smooth and enjoyable shopping experience for you. Here are the details of our shipping process:
- Shipping Time
Order processing time is typically within 2 business days.
Total shipping time (including order processing time): 7-11 business days
- Shipping
Free shipping on all orders.
- Shipping Area
Currently, we only offer shipping within the United States.
- Carriers
We ship via FedEx, DHL, and USPS. Shipping times vary depending on the carrier, and we will select different carriers based on the order amount.
- Tracking Your Package
You will receive an email with tracking information after your order ships.
- Package Damage or Loss
Although we perform quality checks, problems may still occur during transit. If your package is damaged or lost:
Please take photos of the damage or describe the loss.
Please report the problem to the carrier.
Please also send detailed information and photos to 7-11 so we can coordinate with the carrier to assist you in locating or reshipping your package.
- Other Requirements
For expedited delivery, address changes, or other issues, please contact us: contact@bsocts.poeorchestra.com